Store Policies

 

Shipping
Your order will ship out within 1-3 business days of when the order is placed. If you need an order quickly, please notify us via email or leave a note with your order and we will do our best to accommodate you.

All orders are shipped via USPS insured and trackable. You will receive your tracking number once the shipping label is printed. Please allow until the next morning for the tracking to update. 


Returns

Being a very small business, it is difficult for us to take returns but we want you to love your clothes. If you have a major issue with your product or sizing, email us and we will do our best to make it work for you. We just ask that you contact us within 5 days of receiving your item.

All sale items are FINAL SALE.

For any issues, contact Leah : leah@wolhide.com


Our policy lasts 5 days from receipt of your order. If 5 days have gone by since your purchase was delivered and we haven't heard from you, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unworn and in the same condition that you received it. It must also be in the original packaging.

Refunds / Exchanges (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you requested an exchange, we will ship your new item as soon as receiving your returned item.

Shipping on Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please ship using a trackable shipping service with insurance. We don’t guarantee that we will receive your returned item.